WELLBEING CONSULTATION

Appointments are booked, and treatment takes place, under your acceptance that a comprehensive wellbeing consultation is completed. It is important that you answer truthfully, and to the best of your knowledge, to ensure that an appropriate treatment plan can be created that is suitable to your needs. You will be required to sign a disclaimer stating that you have completed the consultation and, where appropriate due to potential contra-indications, have taken suitable medical advice and, based on that medical advice, are able to proceed with treatment. Please note that all information is kept in confidence.

APPOINTMEN TIMES & CANCELLATIONS

Please arrive promptly for (and no more than 5 minute prior to) your appointment. Natural Goddess will make every effort to accommodate any changes due to lateness, but in the event that you are late, Natural Goddess cannot be held accountable for loss of treatment time.

Where an appointment has been paid for in advance, it will be possible to move the appointment to the following week if needed.

Please give at least 24 hours notice if you can’t make your appointment. More than one late cancelled appointment/no show will require non-refundable payment on booking for future appointments.

PACKAGES

Packages are booked and paid for in advance. The appointments paid for have to be taken a minimum of monthly, or the package discount becomes forfeit and full price will need to be paid. If you wish to cancel further prepaid appointments, any appointments already taken will revert to being charged at full price before any refund is made.

EXCEPTION: where a package has been purchased whilst pregnant, it is recognised that situations may arise that may interfere with the possibility of adherence to the terms and conditions of packages. Should a medical professional change their opinion regarding the circumstances of a pregnant person being able to attend, it is possible to hold any pre-paid appointments to be taken at a later date. In addition, should baby arrive earlier than expected, it is also possible to carry over any pre-paid appointments to become post-partum ones.

POSTPARTUM/ATTENDING WITH INFANTS

Because we recognise the importance of supporting mums and their babies, very young babies (eg newborn, or whilst not yet mobile) are welcome to attend with their mum. Once crawling or walking, it becomes more difficult for mum to be able to relax during her treatment, whilst still maintaining watchfulnes and, as such, at that point alternative care would need to be arranged.

Some treatments may not be suitable, however, our experience is that mum can cuddle (and feed) baby through a facial or foot reflexology, or indeed during a side-lying back massage.

However, Natural Goddess Therapies can accept no responsibility for any interruption of, or delay to, the booked treatment due to the presence of a baby, nor any accident or injury sustained. But we will look to support you and where possible, may be able to extend treatment time a little to account for this, where this does not intefere with subsequent bookings.